1. What products and services do you offer?

At Ultimate Creations, we offer a huge array of fresh flowers, perfect for individuals and corporate gifting alike. In addition to flowers, we provide a wide range of products including candies, chocolates, nuts, platters, gift baskets, balloons, and much more. Whether you’re celebrating a special occasion or sending a thoughtful gift, we have everything you need to make it extra special. Each product is crafted with care and attention to detail to ensure your satisfaction.

2. Where are you located?

We are conveniently located at: 189-03 Union Turnpike, New York, NY 11366 Feel free to visit us in person to explore our beautiful selection of gifts, flowers, and more!

3. How can I contact you?

You can reach us in a few different ways: Phone: Call us at (844) 503-5300. Instagram: Direct message us on our Instagram page @ultimatecreationsny.

4. Do you offer delivery?

Absolutely! We specialize in custom creations and would love to help you design something unique. Whether it’s a personalized gift, a custom flower arrangement, or a specific balloon display, we’ll work with you to bring your vision to life. Simply contact us to discuss your ideas, and we’ll make it happen!

6. Do you offer returns or exchanges?

We want you to love everything you purchase from Ultimate Creations! While we do not accept returns, we are happy to offer exchanges or store credit for items that are still in their original packaging and have not been used. For more details, please visit our Refund & Returns Policy.

7. What is the best way to store flowers and gifts?

For flowers, we recommend keeping them in a cool, dry place away from direct sunlight and water them regularly. For gifts and kosher sweets, store them in a cool, dry environment, and follow any specific care instructions provided. If you need any assistance with caring for your items, feel free to reach out to us!

8. How can I place an order?

You can place an order directly on our website, by phone at (844) 503-5300, or by messaging us on Instagram. If you have specific requests or want to customize your order, don’t hesitate to contact us — we’re here to help!

9. Do you offer gift wrapping?

Yes, we offer beautiful gift wrapping services to make your gift even more special. Just let us know at the time of purchase, and we’ll take care of the rest!

10. Can I send an order as a gift directly to someone else?

Of course! We are happy to ship your order directly to the recipient, along with a personalized message if you wish. Just provide their address and any special instructions when placing your order.

11. How long will it take to receive my order?

The delivery time depends on the location and type of order. For most deliveries within the New York area, we aim to deliver within 24 Hours. If you need a rush order, please let us know, and we will do our best to accommodate your request.

12. Are your products available for corporate gifting?

Yes, we offer corporate gifting solutions for businesses of all sizes. Whether you're looking to send gifts to clients, employees, or partners, we can create a customized package to suit your needs. Additionally, if you're interested in custom permanent flowers for your business, such as wall displays or other decorative arrangements, we specialize in that too. Contact us for more details on bulk orders, corporate discounts, and custom floral solutions for your business.

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